UAE shoppers can now pay with their face at Carrefour

Customers can sign up for Face Pay through the Carrefour app

by Staff Reporter
Published: Updated:
UAE shoppers now can pay with their face at Carrefour

The Hypermarkets chain Carrefour, managed by Majid Al Futtaim in the UAE, and Network International, a Dubai-based payment processor, have introduced a new technology that enables customers to complete payments using just their face at the checkout counter.

Shoppers visiting Carrefour stores in Deira and Amsaf can now purchase groceries, household items, and more using Face Pay.

How to use Face Pay?

Customers can sign up for the service through the Carrefour app or website, and then make payments by simply looking at a payment terminal instead of using their phone or card.

This technology is built on PopID’s proprietary facial recognition software and is made available through Network International’s broad network for widespread adoption throughout the UAE.

“Carrefour is a leader in introducing new technologies that enhance the customer experience, whilst finding solutions that can eliminate friction,” said Bernardo Perloiro, Chief Operating Officer – GCC at Majid Futtaim Retail.

“Face verification will make it easier and more convenient for our customers to check out efficiently – without having to reach for their wallets. This safe, seamless payment method only takes a few seconds, and we are excited to be one of the first retailers to be rolling this out across the UAE in partnership with PopID and Network International.”

Carrefour Face Pay verification

“We are thrilled to continue driving the evolution of biometric payments with the UAE’s first-of-its-kind face verification platform. Face Pay aims to make checkouts quick, convenient and seamless for a superior customer experience, and secure businesses from potential fraud with robust security protocols,” said Andrew Key, Group Managing Director – Acquiring at Network International.

“Network International is proud to be the first acquirer to launch Face Pay-enabled biometric payments acceptance in the country. With a strong track record of leading payments innovation in the region, we aim to continue investing in strategic partnerships that further the potential of payments across the UAE.”

“In America and Japan, we have demonstrated that allowing consumers to link Face Pay to loyalty accounts and payment methods enhances revenue, increases speed of ordering and check out, drives loyalty engagement, and reduces fraud,” said John Miller, CEO of PopID and investment company, Cali Group.

“We are excited to implement the platform with Carrefour and Network International in grocery for the first time in this region.”

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