The Abu Dhabi Integrated Transport Centre (ITC) under the Department of Municipalities and Transport (DMT) has introduced a user-friendly “easy payment” service, enabling customers to settle fines through convenient installments.
This initiative aims to enhance customer satisfaction and streamline payment processes. As of now, credit card holders from First Abu Dhabi Bank, Abu Dhabi Commercial Bank, and Emirates Islamic Bank can take advantage of this service, with plans to include more banks by the first half of 2024.
Abu Dhabi traffic fine payment in installements
Currently, the service is accessible to credit card holders from specified banks. However, the ITC has outlined its intention to expand the list of participating banks in the near future. This strategic move ensures a broader reach, making the service accessible to a larger segment of the population.
Convenient payment options
Customers with accumulated fines exceeding a minimum value of Dh3,000 can make use of this service. The payment can be facilitated through TAMM service centres or Customer Happiness Centres located at the headquarters of Abu Dhabi City Municipality and Al Ain City Municipality. This user-friendly approach emphasizes the department’s commitment to ensuring a hassle-free experience for residents.
Flexible installment periods
To accommodate diverse financial situations, the ITC allows motorists to schedule payments over various specified periods. These periods include three months, six months, nine months, or 12 months. Importantly, no interest or profits will be charged during these installment periods, offering a financially feasible solution for those facing fines.
Step-by-Step process
- Visit Designated Centres: Motorists can visit TAMM service centres or Customer Happiness Centres to initiate the payment process.
- Pay Using Credit Card: Customers can settle their fines using their credit cards at these designated centres.
- Contact Bank for Installments: Following the payment at the centre, residents need to contact the bank that issued their credit card. They can then request to convert the total amount into installments over their preferred period—be it three, six, nine, or 12 months.
Future plans
Looking ahead, the ITC plans to include more banks in the program, enhancing accessibility and convenience for a wider audience. This proactive approach aligns with the department’s commitment to continuously improve services for the benefit of Abu Dhabi’s residents.
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Conclusion
In conclusion, the Abu Dhabi Transport Department’s “easy payment” service is a significant step towards facilitating smoother fine settlements for residents. By introducing flexible installment options and collaborating with major banks, the ITC is actively contributing to the city’s reputation as a leading global destination to live and invest in. Stay tuned for updates as more banks are set to join this initiative, making it even more accessible to the community.
tanvir@dubainewsweek.com
