Dubai Electricity and Water Authority (DEWA) has outlined how it is applying the Dubai-It initiative across its projects, highlighting progress in renewable energy, smart grid technology and utility performance as part of Dubai’s long-term sustainability plans.
The initiative, launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, aims to focus on fast and effective delivery of projects across government entities.
Performance indicators
DEWA said it ranks first globally in 13 key performance indicators, including recording customer electricity interruptions averaging 0.82 minutes per customer annually. The authority also reported electricity transmission and distribution losses of 2%, water network losses of 4.4%, and power system reliability exceeding 99.99%.
The utility said these results are supported by smart grid technologies, including an automatic system that restores electricity supply after faults without human intervention.
Clean energy
DEWA said the Mohammed bin Rashid Al Maktoum Solar Park has reached a production capacity of 3,860 megawatts (MW), with plans to expand beyond 8,000MW by 2030.
The authority added that clean energy now accounts for more than 21.5% of Dubai’s energy mix and is expected to increase to 36% by 2030 as the emirate works towards its 2050 clean energy goals.
The Hatta Hydroelectric Power Plant, the first project of its kind in the GCC, will have a generation capacity of 250MW and an energy storage capacity of 1,500 megawatt-hours.
Smart grid investment
DEWA said it is investing Dhs7 billion in its Smart Grid Strategy through 2035 to improve electricity transmission, reduce network losses and strengthen service reliability.
The authority also said its AI-powered virtual assistant, Rammas, has handled more than 13 million customer enquiries since its launch in 2017 through to mid-June 2026.
Saeed Mohammed Al Tayer, MD & CEO of DEWA, said: “The Dubai-It initiative is a renewed testament to Dubai’s limitless ambition. Whenever we believe that we have reached the summit, the initiatives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, open wider horizons, emphasising that development is a continuous journey. At DEWA, we translate this vision into transformational projects and measurable outcomes, where time creates opportunities, ideas energise progress and every achievement becomes the foundation for even greater accomplishments.”
He added: “At DEWA, we adopt an integrated operational framework that combines clear vision, proactive planning, meticulous execution and strategic partnerships to ensure measurable outcomes in the energy and water sectors. We continue to implement projects that go beyond meeting Dubai’s current demands to anticipating the needs of rapid economic and population growth, enhancing the emirate’s future readiness and consolidating its position as a global hub for sustainability.”
tanvir@dubainewsweek.com
