The new AI-driven IntelliCare platform will be introduced across Medcare’s network of six hospitals and 25 medical centres following the signing of a Memorandum of Understanding (MoU) between Aster DM Healthcare and InterSystems.
AI rollout
The MoU was signed by Ms. Alisha Moopen, Managing Director and Group CEO of Aster DM Healthcare, and Mr. Ali Abi Raad, Managing Director of InterSystems Middle East, India and South Africa.
While healthcare providers across the region have introduced AI through separate systems for diagnostics, automation and clinical workflows, Medcare said it will integrate AI directly into its electronic health record system.
“We have always believed in equipping our doctors and healthcare professionals with the most advanced technologies and transformative solutions that enable them to put our patients first and ensure the best outcomes for every individual who seeks care with us. We are taking a bold step towards redefining how care is delivered,” said Ms. Alisha Moopen.
“As the future of healthcare lies in intelligent systems that augment human expertise rather than simply digitise existing processes, we are confident that IntelliCare will empower our physicians and caregivers with advanced tools that reduce administrative burden, unlock meaningful insights, and enable more time to be dedicated to our patients,” she added.
Long partnership
Ali Abi Raad said the agreement builds on an existing partnership between the two organisations.
“Today’s milestone builds on a long-standing partnership, with Medcare trusting InterSystems as an innovation ally since 2020. Transitioning to InterSystems IntelliCare is the natural, innovation-driven progression of Medcare’s mature TrakCare footprint. This milestone also marks a pivotal moment as the broader Aster DM Healthcare relationship expands beyond the UAE market,” he said.
Patient care
Dr. Shanila Laiju, Group CEO of Medcare Hospitals and Medical Centres, said the platform is expected to improve clinical workflows and patient care.
“AI is reshaping healthcare globally, and Medcare is committed to ensuring our patients and physicians benefit from the very latest advancements. We are embedding intelligence directly into the clinical ecosystem. This allows our physicians to access insights faster, streamline workflows, and spend more time engaging with patients, ultimately enhancing both clinical care and the overall patient experience,” she said.
tanvir@dubainewsweek.com
