Union Coop reported a total income of Dhs1.7 billion for the third quarter of fiscal year 2025, marking an 8 percent increase compared to the same period last year. The growth was supported by higher sales across its retail, real estate, and other income streams.
Retail sales reached Dhs1.384 billion, up 6.72 percent year-on-year, while real estate income rose 12.61 percent to Dhs134 million. Other income totaled Dhs59 million. The cooperative recorded a profit before tax of Dhs251 million, up 6 percent, and a profit after tax of Dhs227 million, reflecting a 7 percent annual increase.
Customer and digital expansion
Mr. Mohamed Al Hashemi, CEO of Union Coop, said the cooperative continues to deliver strong results driven by customer-focused strategies and innovation in retail operations.
He noted that customer engagement and digital expansion contributed to the growth, with active customers up 19 percent, new customers up 66 percent, and online sales increasing 27 percent from the previous year.
New stores and initiatives
During 2025, Union Coop opened four new stores and remodeled four existing outlets. The retailer also expanded self-checkout services to 18 stores through Check & Go and to two outlets via Scan & Go. It became the first physical retailer in the UAE to launch a subscription service.
The cooperative introduced the Tamayaz Digital Loyalty Platform in the second quarter of 2025, which now records an 87 percent active user rate. Union Coop plans to roll out “Grab & Go” ready meals in selected outlets by the fourth quarter of the year.
Focus on Emiratization
Union Coop said Emiratization reached 38 percent, with women representing 25 percent of its total workforce and leadership roles. The company’s Training Academy delivered more than 8,500 training hours to employees during the year.
Mr. Al Hashemi added that Union Coop will continue to invest in community engagement and sustainable practices to reinforce its position in the UAE’s retail sector.
tanvir@dubainewsweek.com
